A passenger was upset when he received 3 pieces of orange fruit and a pot of orange juice for breakfast during a nine-hour TUI flight.
Bárbara Nunes was traveling back to London Gatwick after an enjoyable holiday in Jamaica and was left feeling “upset” after being served an underwhelming breakfast by Europe’s largest tourism group TUI.
Despite the airline requiring passengers to pre-order special meals 4 weeks in advance, the result was an inadequate breakfast and a “horrible” curry for dinner.
“My advice for any vegans booking a holiday would be to stay far away from TUI,” said Nunes. “They say they provide vegan meals and you would expect them to deliver on that promise but it’s just a lie.”
Breakfast options for non-vegans included a blueberry muffin, a pot fruit, yogurt and a juice pot.
According to TUI’s Download the Fact SheetTUI Airways has a fleet of 68 aircraft that flies to 79 destinations across 33 countries.
READ: My Airline Promised me a Vegan Meal — and Didn’t Have Any
TUI, the largest airline in Europe, is also a vegan-friendly carrier.